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At Bagru Store, every product is carefully checked through multiple quality-control processes before dispatch. We request all customers to read the product details, fabric information, measurements, colour and images carefully before placing an order.
Bagru Store does NOT offer refunds for change of mind or personal preference.
Once an order has been delivered, a refund will not be provided for reasons such as:
Customer does not like the fabric/material.
Customer does not like the colour, print or design.
Customer's expectations are different from the actual product.
Customer changes their mind after receiving the order.
Customer simply does not want the product anymore.
Customer wants a refund instead of an exchange.
Don't worry — we can help with an eligible EXCHANGE.
If you are not satisfied with your purchase for a non-defect-related reason, you may request an exchange for another available product of similar or higher value, subject to our exchange conditions.
Only ONE exchange is allowed per order.
The product must be:
✓ Unused
✓ Unwashed
✓ Unworn
✓ Unaltered
✓ In original condition
✓ With original packaging and tags, wherever applicable
Exchange shipping charges are payable by the customer:
₹80 – Reverse Pickup
₹70 – Dispatch of New Product
The exchange will be processed after the applicable exchange charges are paid and the original product is received and verified.
We take quality very seriously. However, if you receive a product with a genuine manufacturing defect, please contact us within 48 HOURS of delivery.
For a defect claim:
Contact our customer support within 48 hours.
Share clear photographs/videos of the issue.
Do not wash, wear, alter or modify the product.
After our confirmation, dispatch the product back to us within 4 days of delivery.
Once received, our quality team will inspect the product.
If the issue is verified as a genuine manufacturing defect, we will provide an appropriate replacement/exchange solution.
Refund is not the standard remedy. Replacement/exchange will be provided wherever possible.
If you have received a product different from the one ordered, please contact us within 48 HOURS of delivery with clear photographs/videos.
After verification, we will arrange the appropriate replacement as per our policy.
We make every effort to show product colours as accurately as possible.
However, minor colour variations of approximately 6–10% can occur due to:
Photography lighting
Mobile/desktop screen settings
Screen brightness
Different displays/devices
Minor colour variation is NOT considered a manufacturing defect and does not qualify for refund or return.
Small issues such as:
Slightly loose threads
Pulled tassels
Minor thread irregularities
Small transit-related issues
may occasionally occur during transportation.
Such minor issues that do not affect the usability of the product will not qualify for a refund or return and can generally be easily fixed.
The product has been:
❌ Washed
❌ Worn or used
❌ Altered or stitched
❌ Cut or modified
❌ Damaged after delivery
❌ Intentionally damaged
❌ Returned without original condition/packaging
Any claim may be rejected if the product has been used, altered or damaged after delivery.
Every product at Bagru Store goes through multiple quality checks before dispatch.
If a customer reports a defect, the product may be inspected after it reaches us.
Any intentional damage, alteration, misuse or fraudulent claim may result in rejection of the exchange/return request.
Report within 48 hours of delivery.
Dispatch within 4 days of delivery after confirmation from our team.
Only one exchange is permitted per order and applicable exchange shipping charges must be paid by the customer.
If you don't like the:
Colour | Fabric | Print | Design | Material | Personal Preference
➡️ REFUND WILL NOT BE PROVIDED.
➡️ ELIGIBLE EXCHANGE MAY BE REQUESTED.
Refunds, where legally required or specifically approved by Bagru Store after verification, will be handled as applicable.
We believe in providing genuine products at the best possible value and resolving genuine product-related issues fairly.
Before placing your order, please make sure you have read and understood our Exchange & Return Policy.
By placing an order with Bagru Store, you acknowledge that you have read and agreed to our Exchange & Return Policy.
Quality Checked • Carefully Packed • Customer Support
Shop by Craft: Bagru Print | Dabu Print |Sanganeri Print | Discharge Print | Tine And Dye Print | Black And White Print
Shop by Collection:Cotton Suit Sets | Cotton Suit With Chiffon Dupatta | Cotton Suit With Cotton Dupatta | Cotton Suit With Kota Doria Dupatta | Maheshwari Silk Suit | Chanderi Silk Suit Sets
Its like premium cotton kurta set
Premium Hand Block Printed Cotton Suit Top And Bottom Set (BSTB01)
New Peach Exclusive Sanganeri Cotton Suit With Cotton Dupatta (BSCOTMU10)
Good
The lovely pastel pink combination is just perfect for summer. The hand-printing is very neatly done and the material is soft and high quality cotton. Very pleasant and cool combination. Am delighted with it!
